STORE POLICY

At Mercy’s Prints, we take pride in offering personalised products tailored to your unique specifications. We strive to ensure the highest quality and attention to detail in every item we create. As such, we kindly remind our valued customers that personalised products are non-refundable.

 

Before finalising your order, we encourage you to carefully review all customisation details to ensure accuracy. Please double-check spellings, dates, and any other personalised information provided. Once an order has been submitted and production has begun, changes or cancellations may not be possible.

 

While we make every effort to maintain strict quality control measures, please understand that slight variations in color, texture, or placement may occur due to the handmade nature of our products. Rest assured, we are committed to delivering exceptional craftsmanship and customer satisfaction with every order.

 

If you have any questions or concerns regarding your personalised product, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your Mercy’s Prints experience exceeds your expectations.

 

Thank you for choosing Mercy’s Prints for your personalised printing needs.

 

Sincerely,

Mercy’s Prints